Wedgewood Hotel & Spa - Relais & Chateaux

Our flight was delayed and then one of our bags was also lost. We were able to text with the staff to keep them up to date on our arrival time and they were very empathetic and happy to have us once we finally arrived. Our jacuzzi suite was amazing and exactly what we needed after long travels and after being out in Vancouver all day exploring the sights. We ordered the room service breakfast, which was amazing! Highly recommend the Bacchus!

It lives up to the Relais et Chateau renown. There is just a level of quality, service, and warmth you don't get to experience that often, and certainly not at those rates. I felt like I was getting away with something! I enjoyed the steam room, had a delightful snacky supper in the Gothic chic lounge, and slept like a corpse! It's all in the decor, and in the details. Little things like turndown service with complimentary cookies, little pots of milk and cream in the mini fridge instead of powdered creamer, fancy bathroom for the restaurant.

Beautiful hotel, amazing staff, central location. Superb dining in the lounge and restaurant. Spacious room. Graciously allowed us to check in very early at no costs. Super large comfy bed, tall ceilings, balcony, lots of storage space. Daily water and cookies. Attentive house keeping. Looooved this hotel.

Unparalleled Service! Every Member Of The WedgeWood Was Splendid To Interact with Polite Cordial and Super Pleasant. The Decour was very European and was Exceptional All things complimented each other warmly. From the late Checkout to the simple requests handled promptly and Valet we were so well taken care of They even checked in on us to provide help with our baggage upon leaving! A wonderful welcome to a pleasant send off left us above satisfeied!

The hotel is lovely and our room was spacious and comfortable with the amenities needed to make it work well. The staff, however, is what really makes this hotel so wonderful. We stayed two nights and then took the Rocky Mountaineer train to Banff. I realized the night after we left that I couldn’t find something that has no monetary value but means the world to me emotionally. I thought I may have dropped it in the hotel room. I called the Wedgewood and the phone was answered by a lovely man and I could hear his empathy and concern for me in his voice. He immediately sent housekeeping up to look for the object. He called me back and was very upset when he told me they had not found it. I subsequently found it in a hidden place in my suitcase so all was well, (and I called them back to let them know) but his concern was typical of the staff. Very caring and wonderful people! Breakfast, BTW, is outstanding. The location is perfect.